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Business Analyst, OSG

at HealthFirst (new york city, ny) Full Time Friday, June 12th, 2009

Job Description:

Healthfirst is constantly seeking to add qualified people to its workforce. At present, we have openings for the following:

We appreciate your interest in our Business Analyst \ Application Support Information Services position:

Department: Information Services, Operations Support Group

Description:

The Operations Support Group provides business systems analysis and support for up to 30 different applications used by core operations departments throughout the company. The Business Analyst plays a key role as subject matter expert and technical consultant throughout the lifecycle of their assigned applications being heavily involved in planning, implementation and production support. The Analyst is responsible for managing end-user client relationships while responding to critical and routine application support requests as well as interfacing with software vendors and consultants for both development and support. In this position you will be primarily responsible for providing application support to our internal HR and Payroll departments. You may be required to support applications or projects for other departments as needs arise.

SKILL SETS:

Ability to read, analyze, and interpret common business and technical journals, financial reports, and legal documents

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

Must be able to coordinate resources with System Analyst Programmers and other staff

Ability to effectively present information to top management, client groups, Healthfirst user community, and/or Boards of Directors

Ability to use concepts of basic mathematics to resolve business issues

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Ability to manage multiple projects at one time and effectively manage prioritizing those projects and meeting the needs of our clients

EXPERIENCE:

At least 5 years related experience as a techncial BA supporting Kronos.

OTHER REQUIREMENTS:

Bachelor’s Degree from four-year college or university

Equivalent combination of education and experience acceptable

How to apply:

www.healthfirstny.org