Clinical Business Analyst
Clinical Business Analyst (22967)
Job Description:
Perot Systems Corporation is a worldwide provider of information technology services and business solutions to a broad range of clients. It is currently looking for a Clinical Analyst to join our team in Boston MA.
Job Responsibilities:
Provide clinical analyst support on Soarian implementation team
Respond to issues reported by nurses, physicians, and other users
Research and resolve issues in a timely fashion
Build enhancements to current functionality using Soarian application tools
Provide excellent customer service: communicate in a friendly and professional manner, empathize with users on system issue impacts, set appropriate expectations on issue resolution
Participate in after-hours on-call support rotation, to troubleshoot and resolve system issues escalated by the Help Desk
Collaborate with Siemens support personnel to research and resolve Soarian product issues
Participate in detailed testing of software updates
Use technical and analytical skills to determine best approaches to tailoring system to meet individual requirements
Develop strong and positive rapport with nursing users, particularly Nursing Information Systems Director, to ensure that clinicians’ needs are quickly prioritized and addressed
Participate in Siemens User Groups and online listservs and review contents of Siemens Customer Memos to ensure optimization of the capabilities of the Soarian system
Required Skills:
3+ years in a strong technical/analytical background demonstrated through prior IT education and/or experience
Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements
Excellent customer service orientation, including good communication skills
Flexibility and can-do attitude
Must be a team player and demonstrate interest in a long-term role with Perot Systems
Desired Skills:
Exposure to the basic elements of healthcare information technology, via Healthcare Academy orientation / training or information systems experience in a healthcare setting
Report writing experience (ideally with Crystal Reports)
Passion for supporting nursing and physicians
Minimum Educational Requirements:
Bachelor’s degree or equivalent experience
More about Perot Systems
At Perot Systems, we are looking for candidates that have a high level of integrity, are tenacious and can thrive in a team environment. We will provide you with the tools and opportunities to enhance, expand and support your personal and professional growth. The Associates at Perot Systems enjoy a very entrepreneurial, dynamic environment. We do not have a rigid corporate ladder in place for you to climb but rather a career path that allows you to explore career opportunities throughout the entire organization.
In addition to a dynamic environment, Perot Systems will provide you with a very competitive salary, performance based bonuses, stock purchase program, tuition reimbursement ($2,500 annually), 401K (50% match for first 4% of salary), health, dental and vision insurance coverage, paid holidays and vacation.
Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.
Apply: https://perot2.recruitmax.com/MAIN/CareerPortal/job_profile.cfm?szOrderID=22967&szReferralSourceID=10