Business Intelligence Analyst/Bilingual
Children’s Medical Center Dallas, a Magnet designated facility, is the primary pediatric teaching facility for the University of Texas Southwestern Medical Center at Dallas. Children’s is the only academic hospital in North Texas dedicated exclusively to the comprehensive care of neonates and children from birth to age 18.
Children’s is seeking a Business Intelligence Analyst for the Physician Relations Department.
Description:
This job is responsible for the accurate interpretation/translation of health care information and written documents to and from Spanish-speaking patients/patient families.
Accurately interpret medical and health care information/instructions from physicians, nurses or other health care staff and translate for Spanish-speaking patients/families; and accurately communicate questions and/or concerns from Spanish-speaking patients/families to physicians, nurses or health care staff.
Translate consent forms, discharge orders, teaching protocols, and similar from English to Spanish; assist in obtaining patients/families signature where appropriate; and provide information regarding health care related cultural issues/needs of Spanish-speaking patients/families to hospital staff to develop sensitivity.
Keep an accurate list of encounters and turn in this information at the end of the shift, paper and electronic formats should be turned in; assist with varying departmental activities and projects as requested; and perform other duties and special projects as required.
Requirements:
• Two years of college or equivalent education/work experience is required.
• One year of previous interpretation experience is preferred.
• Fluency in reading, writing and speaking English and Spanish and the ability to interpret and translate technical medical terms and information is required.
• The ability to hear and communicate with others in a clear, understandable and professional manner on the phone and in person.
• The ability to interact effectively with peers, physicians, nursing staff and other health care providers, and patients/patient families in a positive, customer service oriented manner.
• The ability to pass the Language Validation test with a minimal score of 90.