Senior Business Analyst – Web2.0 Community Management
Senior Business Analyst – Web2.0 Community Management
We believe in change. We believe in supporting leaders in socially good organizations and industries to drive innovation and change to make the world a better place. If you want to work with people that believe in working together for the purpose building teams that can successfully drive innovation and in the end make the world a better place visit us at http://www.collective-genius.com or apply at 85.CG@hiredesk.net .
Believe in change, leadership, and connecting great leaders and teams together to make the impossible, possible. Empower Change. Together. – Collective Genius.
Project Consulting Role: 12 months with possible extensions
Senior Business Analyst – Web2.0 Community Management
• Define and document roles, responsibilities and processes to support the new Community Management function in the pilot markets
• Create strong process documentation: Functional org charts, process flow diagrams, workflow diagrams in Visio
• Define all process documentation without existing process/structure/documentation in place; working from scratch.
• Gain consensus on process definition among all business participants
Performance Objectives
• Drive process and requirements management in a highly autonomous way throughout the entire project lifecycle
• Elicit and gather requirements by working closely and building relationships with business stakeholders / representatives through group meetings and individual sessions
• Analyze and frame requirements in relation to business, technical, and systems aspects
• Gain consensus on requirements among all business participants
• Create clear requirements documentation using standardized templates, MS Visio, and MS Word
• Communicate requirements with all stakeholders and obtain signoff
• Coordinate project aspects in relation to work estimates, requirements management, scheduling
• Effectively manage scope against project objectives and trace scope changes
• Effectively communicate status, risks and issues to the Lead Business Analyst
• Trace individual area requirements through to the testing phase / Create and execute test cases to test for purpose
• Coordinate with testing teams and UAT during testing phase
• Effectively navigate Web portal / Web 2.0 technologies and concepts – previous experience highly desirable
High Priority Competencies
• Self-Driven and able to work in a highly autonomous fashion with little supervision
• Able to drive process while maintain diplomacy and tact
• Strong organizational and contact management ability
• Able to manage fast-paced work environments effectively
• Process and results orientation
Apply to the role at: 85.CG@hiredesk.net