Business Systems Analyst
Boston-based Liberty Mutual Group is a diversified global insurer and fifth largest property and casualty insurer in the U.S. based on 2008 direct written premium. The Company also ranks 86th on the Fortune 500 list of largest corporations in the U.S. based on 2008 revenue. As of December 31, 2008, Liberty Mutual Group had $104.3 billion in consolidated assets, $94.2 billion in consolidated liabilities and $28.9 billion in annual consolidated revenue.
Liberty Mutual Group offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, assumed reinsurance, fire and surety.
Liberty Mutual Group (www.libertymutualgroup.com) employs over 45,000 people in more than 900 offices throughout the world.
Advance your Information Technology (IT) career at Liberty Mutual – A Fortune 100 Company.
Liberty Mutual Legal Dept is actively searching for an experienced Business Systems Analyst.
Re-engineers business operations to improve business results and operational effectiveness. Evaluates complex business requirements and models data and / or system requirements. Analyzes and documents complex business problems. Develops and implements business testing strategies. Coordinates upgrades and rollouts of larger more complex projects. Leads projects or sub-projects.
Responsibilities:
- Evaluates complex business requirements; performs process analysis of customer activities to determine alternative business solutions or process improvement opportunities. Develops and maintains comprehensive documentation of complex business requirements.
- Analyzes and documents complex business problems and provides recommendations based on research of industry trends, business products, competitors and performance analysis for optimal business solutions. Analyzes feasibility, cost ramifications, economies, or other aspects of large or complex programs.
- Develops business client testing strategies, plans cases and conditions; tests and monitors testing efforts; reviews and approves new system behavior to ensure alignment with business requirements and objectives.
- Coordinates upgrades and rollouts of large, more complex projects including specific duties related to training and monitoring performance.
- Depicts complex ideas, issues and designs to varied audiences; communicates project objectives, scope and direction to project team; educates IT employees on business vision and plan and both IT and business employees on the impact of change.
- Creates and implements business operation standards and procedures; evaluates industry wide standards. Develops methods and tools to track and measure results.
- Consults on complex business issues and design considerations.
- Performs or directs research activities on industry trends, business products and competitors. Analyzes trends and is responsible for tactical and strategic recommendations.
- Works with other departments to coordinate interdepartmental activities in order to ensure that Liberty meets customer expectations. Leads problem resolution as needed to ensure that internal and external customers receive prompt, efficient service in accordance with company policies.
- Prepares user documentation and training materials. Provides technical training and user support to business groups. Develops communication plans and related activities.
- Communicates with both internal and external customers on project status, e.g. vendors, business partners and Information Technology.
- Performs special tasks and subprojects as requested
Qualifications:
- Bachelors or Masters Degree in business or technical discipline and 5 years related experience, or equivalent combination of education and work experience.
- Extensive knowledge of business operations, objectives, and strategies as well as business process and information flow.
- Understanding of business practices common across many businesses
- Extensive understanding of re-engineering approaches.
- General knowledge of IT concepts, strategies and methodologies
- General knowledge of diverse technologies and new and current architectures.
- Skills in object, data, and/or process modeling, financial analysis and planning, business value analysis, and business process design.
- Negotiation, facilitation and consensus building skills.
- Strong oral and written communication skills
Benefits:
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
· 401K and Company paid pension plan
· Medical coverage
· Dental coverage
· Paid time-off
· Pay-for-Performance
· Discounts on automobile and homeowner’s insurance
· Discount fitness memberships
· Flexible spending accounts
· Tuition reimbursement
· Vision care coverage
· Work/Life resources
· Credit Union membership
· Employee and Dependent life insurance
· Disability insurance
· Long-term care insurance
Overview:
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.
We believe that the Company’s success is inextricably linked to our employees’ satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.
We believe our employees take pride in knowing that they help people live safer more secure lives everyday.